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FAQ's
During your session I will check in with you periodically regarding the pressure and the temperature. Please feel free to
speak up at any time if you feel discomfort or need something changed. You may make changes to the session at any
time during your session if you need, and I will keep you updated on how it may affect time for work on other areas. You
may talk if you like, or simply close your eyes and relax to the music.
When the session is finished, I will quietly thank you, remove the bolster, and step out of the room. You should take your
time getting up to avoid any dizziness, and get dressed. A mug of water will be on the table for you; please drink it as it will
help flush out the fluids and wastes that have been moved out of the muscles during your massage. Once you are ready,
simply open the door and I will come in to review your session with you. I will ask how you feel, and ask for any feedback
you may have. This is your chance to let me know if there was anything you especially liked or didn't like during the
session! I will mention anything I noticed during the session, and possibly recommend techniques/stretches for self-care.
At this time, you will make payment and possibly schedule your next appointment.
*If you do not see an answer to your question here, please contact me. Other people may have the same question.
Policies:
- What should I wear? If you are coming for a Relaxation or Therapeutic massage, then you do not need any special
clothing, just something you can easily get in and out of quickly. If you are having a Shiatsu, Table, or Chair massage
session, you should wear loose, "stretchy" clothes that are comfortable and easy to move in, such as sweats or yoga
pants and a t-shirt. You may bring clothes to change into if necessary. Please remove jewelery/watches before getting on
the table (a dish is provided for you to place it on), and tie back long hair to avoid it being pulled and/or covered in oil.
Every effort will be made to keep the oil/gel from getting in your hair or on your clothing.
- What can I expect during a session? When you arrive I'll bring you into the massage room and give you a health
intake form to fill out if you have not done so prior to your appointment. Once finished, I'll go over the form with you, and
ask you what areas you'd like focus on, or that you prefer not to have worked. I will explain the order in which I plan to
work., and answer any questions you may have. Next I will ask you to lay face up or face down on the table under the
sheet, then step out to allow you to undress and get on the table (if you are having a clothed session, I will remain and
begin the session immediately). You may leave as much clothing on as you wish. You will always be modestly draped with
only the area being worked exposed. I will knock to see if you are ready before I come in.
During your session I will check in with you periodically regarding the pressure and the temperature. Please feel free to
speak up at any time if you feel discomfort or need something changed. You may make changes to the session at any
time during your session if you need, and I will keep you updated on how it may affect time for work on other areas. You
may talk if you like, or simply close your eyes and relax to the music.
When the session is finished, I will quietly thank you, remove the bolster, and step out of the room. You should take your
time getting up to avoid any dizziness, and get dressed. A mug of water will be on the table for you; please drink it as it will
help flush out the fluids and wastes that have been moved out of the muscles during your massage. Once you are ready,
simply open the door and I will come in to review your session with you. I will ask how you feel, and ask for any feedback
you may have. This is your chance to let me know if there was anything you especially liked or didn't like during the
session! I will mention anything I noticed during the session, and possibly recommend techniques/stretches for self-care.
At this time, you will make payment and possibly schedule your next appointment.
- Last time, the therapist used too much/not enough pressure; didn't work my _____; got oil in my hair, etc.
How can I make sure this doesn't happen again? Always remember that it is your session and be sure to let me
know exactly what you want and don't want. If you are not sure what you want (especially if this is your first time having a
massage), let me know how you would like to feel afterward. Always feel free to speak up during the massage and give
feedback about pressure or what area you would like worked/not worked. It is my job to make sure you receive the
session that you want; you won't hurt my feelings!
- What about eating/drinking before/after the session? It is a good idea to have a light meal 1 to 2 hours before the
session and refrain from drinks with caffeine in them. After the session, we recommend drinking plenty of water to help
flush out the waste (such as lactic acid) that was pushed out of the muscles and into the blood and lymph systems.
- How can I pay? I accept cash and checks (made out to "Lauren Baldigo") as well as credit cards/debit cards and HSA
(Health Savings Account) debit cards. However, should you prefer to prepay for your session you may do so either when
you use my online booking system, or you may also purchase a Gift Certificate or Package for yourself by clicking on the
"Buy Now Gift Certificate" button at the top of the Home page or Services page. The online payment services both utilize
the Paypal system which does not require you to have an account.
- Should I leave a tip? While tips are greatly appreciated, they are not expected nor required. If you are happy with your
session, why not rebook with me and tell your friends and family instead of leaving a tip? I gladly accept referrals!
- Massage can be expensive, are there any discounts? I offer a couple ways for you to receive a discounted price on
your massages. They are through prepaid packages and standing appointments. Please see the Discounts page for
more information. However, if you have financial concerns and still would like to make massage/bodywork a part of a
regular health maintenance routine, please speak with me directly. You may do so by scheduling a free consultation
appointment with me and we can come up with a plan that you feel comfortable with.
*If you do not see an answer to your question here, please contact me. Other people may have the same question.
Policies:
- All sessions are strictly professional and I reserve the right to terminate the session at any time. Payment will be expected
in full at that time.
- If you are running late, please try to let me know. In the interest of keeping you and my other clients on time once you
have arrived, your session will end at the scheduled time and the full fee will be due.
- I ask that should you need to cancel your appointment, you provide 24 hours notice. I understand emergencies do
come up, so if you are unable to notify me prior to your appointment please contact me ASAP to let me know and possibly
reschedule. I will extend the same courtesy to you.
- Weather: If the weather is such that you are not comfortable trying to come to your appointment, please do not hesitate
to call or text me at 603-438-7450 to reschedule.
- I feel blessed to work as a massage therapist but it is still my "job", and I am reserving time specifically for you. A missed
appointment not only deprives me of income, but also denies another person the bodywork that they otherwise may have
been able to receive. If you repeatedly cancel with short notice (less than 24 hours), or fail to show up for an appointment
without notifying me ahead of time ("No Show"), you will not be re-booked unless you prepay for your session.
- If you have a fever, please do not come in! Massage is contraindicated for anyone with a fever. Likewise for any
contagious illnesses. Please call me to reschedule your appointment for a later date. You should be fever free, or on
antibiotics for at least 24 hours before you have a massage. Please rest and take care of yourself.
- Gift Certificates (GC) and Prepaid Packages (Package) are non-refundable/non-redeemable for cash. If you make
an appointment to use a GC or session from a Package and you "No Show" then the Package session or GC is VOID and
forfeit. Should you be unable to utilize the remaining balance you have the option of gifting, or selling it to someone else.
If you choose to do so, please be sure to notify me of the change. If someone comes in with a GC or Package in a
different name and I have not been notified by the original recipient, I will refuse the session until you have verified the
change with me.
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